Certifications
ISO 20252:2019 (market research management) · ISO 27001:2022 (information security).
Memberships & codes
Members of EPHMRA, Intellus Worldwide, ESOMAR, AQR, and BHBIA. Research conducted in accordance with the EphMRA Code of Conduct, the ICC/ESOMAR International Code, BHBIA guidelines, and applicable local regulations in every market.
Data protection & privacy
GDPR-aligned processing. Respondent anonymity preserved absolutely: clients receive verified, attributable-by-role insight — never identity.
Pharmacovigilance readiness
Adverse-event and product-complaint reporting built into study workflows where applicable, with trained moderators and defined timelines.
Respondent consent & care
Informed consent, transparent honoraria, right to withdraw. A respected respondent is an honest one.
Security posture
In-house programming, hosting, and data processing under ISO 27001 controls; access-controlled study environments; identity risk screened before any respondent enters your study.
Procurement review underway?
We're glad to complete security questionnaires.
Data protection & grievance contact — compliance@grgonline.com.
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