A Decade of Building Trust Through Conversation, GRG Health in 2025 and Beyond

As 2025 comes to a close, this year carries special significance for us at GRG Health. It marks ten years since we began this journey with a simple but deeply held belief: that the most valuable insights in healthcare come from thoughtful, well-facilitated conversations. A decade later, in a world moving faster than ever, that belief has only strengthened.

2025, A Year of Reflection and Intent

2025 was a year defined by both looking back and moving forward with purpose. While much of the industry leaned into speed, automation, and scale, we stayed focused on what has always differentiated our work, depth over noise, clarity over volume, and insight over information. In healthcare and life sciences, where decisions have real consequences for patients and systems, surface-level data is never enough.

Throughout the year, we worked closely with our clients to enable something increasingly rare: real human dialogue. From on-site advisory discussions and in-depth interviews in cities like New York and Houston, to carefully curated face-to-face engagements across global hubs, we helped bring decision-makers and experts into the same room, physically and intellectually.

These moments mattered. They allowed assumptions to be challenged, context to emerge, and strategies to evolve in ways no dashboard alone could achieve.

Building for the Future

2025 was also a year of intentional growth. To strengthen our delivery capabilities and bring greater operational depth to our work, we established a dedicated capability center in Manila, Philippines. This expansion wasn't about scale for its own sake, but about creating a strong, specialized backbone, one that allows our teams to support increasingly complex, global qualitative programs with consistency, rigor, and care.

Parallel to this, our global expert community continued to grow, quietly but meaningfully. Over the years, we've focused on building a network of verified, engaged healthcare professionals who participate not as "respondents," but as collaborators in insight generation. In 2025, that community reached new levels of maturity, diversity, and engagement, reinforcing our belief that trust and long-term relationships are the foundation of high-quality research.

AI a Tool, Not a Replacement

AI was everywhere in 2025. We see its potential clearly, and we're embracing it thoughtfully. But our perspective remains grounded: in healthcare research, AI should enable better conversations, not replace them. Insight without nuance, or efficiency without understanding, only adds to the clutter.

Looking Toward 2026

As we look ahead, our focus is clear. The year ahead will be about simplifying the qualitative research experience, reducing friction, organizing insight more intelligently, and making it easier for client teams to move from conversation to clarity. Technology will play a role, but always in service of the same goal: ensuring every interaction we facilitate is meaningful for both the client and the expert.

We're also creating more intentional spaces for senior voices within healthcare to come together beyond individual projects, to exchange perspectives, challenge thinking, and shape the future of care. These engagements are selective by design, built around depth, trust, and long-term value rather than scale.

GRG Health's Commitment Going Forward

If the last ten years have taught us anything, it's this: trends will come and go, but conversations that generate real understanding endure.

As we step into 2026, we do so with gratitude, for our clients, our expert community, and our teams across geographies, and with clarity about what we stand for.

Here's to the next chapter of listening deeply, thinking responsibly, and building insight the right way.

—Manan Sethi, Managing Partner, GRG Health